At Founder as a Service, we are committed to delivering exceptional results for your AI startup. This refund policy applies to our "Founder as a Service" packages where we build your MVP and acquire 10+ paying customers within 60 days.
We offer a tiered refund policy based on project timeline:
If we started working on your project less than one month ago
If it's been more than one month but the product hasn't launched yet
A project is considered completed when your product has the promised paying customers. We work until you achieve the agreed-upon customer acquisition goals.
To request a refund, please follow these steps:
Send an email to with your project details and reason for refund request.
We will review your request within 7 business days and may request additional information.
If approved, refunds will be processed within 7-14 business days via the original payment method.
Refunds will not be provided in the following cases:
For any questions about this refund policy or to request a refund:
We carefully select projects with real potential. Apply now to see if we're a good fit.